It Failed Our Test, So We Won't Sell It

One of the promises that our company founders make and keep is that they will never sell you a product they wouldn't recommend to a friend or relative.  One of the best parts about being a small company is that we get to make decisions for the right reasons.

We recently received a shipment of pepper spray from a new supplier that we intended to market for "back to school."  Rachel (our VP of operations) put it to the test.  As pepper spray can be used as a weapon against the carrier, we are particular about how the product should perform.  This shipment failed our expectations.  

As a side note for you, if you ever do consider buying pepper spray, make sure you get one that shoots out in a stream (so you can direct it) vs. a mist/cloud.  Rachel is not a huge fan of pepper spray anyway, but we believe that some of the best in class products from manufacturers like Mace is what you should consider if you do decide to carry a weapon like pepper spray.  If we ever come across a product that meets or exceeds our expectations, we will make it available. 

So... back to the drawing board on the product we imported.  We likely will donate it or destroy it, but if we won't recommend it to our friends or relatives, we're not going to sell it to you.  Promise kept.